Privacy Policy for Koala Kids

Effective Date: June 17 2025

Koala Kids ("we", "our", "us") is a parent-managed rewards system designed to help children build positive habits. We take privacy seriously—especially for children—and are committed to complying with applicable privacy laws, including the Children’s Online Privacy Protection Act (COPPA) in the U.S., the General Data Protection Regulation (GDPR) in the EU, and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

1. Who This Policy Covers

This policy covers:

• Parents and legal guardians who use Koala Kids.
• Children whose profiles are created and managed by their parents within the platform.

Koala Kids is intended for use by parents and caregivers. We do not knowingly collect personal information directly from children under the age of 13 without verified parental consent.

2. Information We Collect

We only collect the minimum data needed to provide our services:

Information Provided by Parents:

• Parent name and email address
• Password (encrypted)
• Child's first name or nickname
• Child's age group (optional)
• Task and reward tracking data

Automatically Collected:

• IP address
• Browser type and version
• Device information
• Basic usage statistics

We do not collect sensitive personal data or share data with third parties for marketing purposes.

3. How We Use Your Information

We use your data to:

• Set up and manage your account
• Track your child’s progress with tasks and rewards
• Improve our product and service
• Respond to customer inquiries

We will never sell or share your personal or your child’s information with third parties.

4. Legal Bases for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your data under the following legal bases:

• Your consent
• Our legitimate interest in operating and improving Koala Kids
• To comply with legal obligations

5. Parental Control and COPPA Compliance

Koala Kids complies with COPPA by:

• Requiring all child data to be entered and managed by a verified adult
• Avoiding collection of personal data directly from children
• Allowing parents to access, modify, or delete their child's information at any time

To request deletion or updates, contact: privacy@mykoalakids.com

6. Data Storage and Security

Your data is stored securely on servers located in [Insert Region], using:

• Encrypted passwords and HTTPS transmission
• Role-based access control
• Regular security audits and backups

We retain your data only as long as necessary to provide our services or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access and update your data
• Request deletion of your data
• Withdraw consent (GDPR)
• File a complaint with a data protection authority

To exercise your rights, contact us at: privacy@mykoalakids.com

8. International Users

By using Koala Kids, you understand that your information may be transferred and processed in countries outside of your own, including Canada and the United States.

9. Changes to This Policy

We may update this policy as needed. We will notify you of significant changes through our website or email.

10. Contact Us

If you have questions or requests regarding this policy or your data, please contact us:

• Email: privacy@mykoalakids.com
• Website: https://www.koalakids.com